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Terms & Conditions

Last updated: April 28, 2026

1. Acceptance of Terms

By accessing or using the Contextual AI Playbook platform (“the Platform”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Platform.

2. Description of Service

The Contextual AI Playbook is an online learning platform that provides courses, quizzes, and educational resources for researchers and professionals in East Africa. Access to course content requires a valid purchase or enrollment.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorised use.

4. Payment and Access

Course purchases are processed through Paystack. Upon successful payment, you will receive immediate access to the purchased course content. Prices are listed in the currency displayed at checkout and include any applicable fees.

5. Intellectual Property

All course content, including but not limited to text, videos, PDFs, images, quizzes, and frameworks, is the intellectual property of the Contextual AI Playbook. You are granted a personal, non-transferable licence to access the content for your own learning purposes. You may not reproduce, distribute, publicly display, or create derivative works from any course content without our written permission.

6. Acceptable Use

You agree not to:

Share your account credentials with others. Redistribute or resell course content. Use the Platform for any unlawful purpose. Attempt to gain unauthorised access to the Platform or its systems. Interfere with other users' access to the Platform.

7. Certificates

Upon completion of all required course modules and assessments, you may be eligible to receive a certificate of completion. Certificates are issued at our discretion and represent completion of the course material, not a formal academic qualification.

8. Limitation of Liability

The Platform is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Platform. Our total liability shall not exceed the amount you paid for the course.

9. Modifications

We reserve the right to update course content, features, and these Terms at any time. Material changes will be communicated via email or a notice on the Platform. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

10. Termination

We may suspend or terminate your account if you violate these Terms. Upon termination, your right to access course content will cease. Sections relating to intellectual property, limitation of liability, and governing law survive termination.

11. Governing Law

These Terms are governed by the laws of the Republic of Kenya. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

12. Contact

For questions about these Terms, contact us at: support@contextualaplaybook.com